Sharp thinking on software, AI & sector strategy.
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2:042:04 · 4 months ago
How to Test a Software Agency Before You Commit
The stakes are too high for a leap of faith. Here are four practical ways to test a software agency before committing…
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2:092:09 · 4 months ago
How We Eliminated Weekend-Long Reconciliation for a UK Charity
A UK charity supporting vulnerable communities was losing entire weekends to donation reconciliation. Here's how we automated it — and gave them…
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2:012:01 · 4 months ago
Why Your CRM Doesn’t Talk to Your Accounts (And How to Fix It)
You've got client or donor information in one system. Financial data in another. And somebody spends hours every week manually copying data…
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1:501:50 · 4 months ago
The January Burnout Problem: Why Your Accounting Systems Fail When It Matters Most
You just survived Self Assessment season. But here's a question worth asking: Why does it have to be like that? In this…
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2:002:00 · 4 months ago
Your Donor Spreadsheet Is Costing You Supporters
If your charity's donor data lives in spreadsheets, you're losing supporters. Not because spreadsheets are evil — but because donor relationships need…
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2:022:02 · 4 months ago
What ‘Discovery’ Actually Means (And Why Skipping It Kills Projects)
When an agency says "discovery phase," what does that actually mean? And why do projects that skip it usually fail? Discovery is…
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1:421:42 · 4 months ago
5 Questions to Ask Before Signing a Software Development Contract
Before you sign anything, ask these five questions. They're not gotcha questions — good agencies will have clear answers. The ones that…
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1:401:40 · 4 months ago
The Real Reason Software Teams ‘Go Offshore’ (And What to Ask About It)
"We use a global team" is often code for something you should know about. The issue isn't location — it's transparency. In…
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1:531:53 · 4 months ago
Do You Actually Own Your Code? (What Most Founders Don’t Check)
Most founders assume they own the code they paid for. But assumptions get expensive when lawyers get involved. I've seen companies fire…
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1:571:57 · 4 months ago
Why Your Software Project Will Cost More Than the Quote
Over half of software projects exceed their budgets — often by significant margins. This isn't dishonesty; it's the nature of predicting the…
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1:511:51 · 4 months ago
The Question Most Software Agencies Don’t Want You to Ask
There's one question that makes most software agencies uncomfortable. And how they respond tells you everything you need to know about whether…
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1:451:45 · 4 months ago
‘Almost Done’ — The Most Expensive Phrase in Software Development
When a software team says "almost done," you're trusting their estimate of invisible progress on invisible work. And that phrase has destroyed…
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